LUMINA AI Academy
FAQ

Frequently Asked Questions

Everything you need to know about LUMINA AI Academy — courses, payment, certificates, and support.

About the Courses

Courses are taught by the LUMINA AI Academy team — practitioners who specialize in AI applications and actively work in the field (not theory-only teachers). All content is based on real practice and tracking the latest AI developments.

AI Kids isn't about turning your child into a programmer. The real goal is for them to understand how AI works so they can protect themselves and use it responsibly. This is a critical digital citizenship skill for any child in 2026 — not just future career prep.

AI Adults is for employees and freelancers who want to embed AI in their daily work — professional tools without code. AI Diploma is for developers and entrepreneurs who want to build AI products (requires programming experience or a ready product idea).

Yes. All sessions are recorded and remain available for 30 days after the course ends. There's also 15 days of post-course support where you can ask any question on the content.

The preview is one full session (same length as a regular session) for free before you enroll. You'll see the team teaching for real, try the tools yourself, and decide whether the course is right for you — before any payment.

Payment and Pricing

InstaPay, Vodafone Cash, Visa/Mastercard (via Paymob), and bank transfer. All the details are on the /payment page once you pick a course.

No. Prices are fixed throughout the round. There's no time-limited discount or temporary offer. What you see is the real price.

The course is designed for a full year in 3 levels (Foundations → Intermediate → Advanced). The annual subscription saves 3,000 EGP compared to monthly (12 × 750 = 9,000 vs 6,000 yearly). It's not a 'discount' but a lower fee for committing to a full year.

Visa/Mastercard via Paymob (no Egyptian account needed). International bank transfers also work — details are on the /payment page. USD prices are listed on the course pages.

Certificates and Projects

The certificate is issued by LUMINA AI Academy — it's not a government accreditation, but proof that you completed the course and have a portfolio of projects. The portfolio you come out with (projects published on GitHub, a live AI app, etc.) is more important than the certificate itself.

Absolutely. The certificate is a formal PDF with your name + an online verification number. You can add it to LinkedIn certifications, your CV, or your portfolio.

Of course, and that's a primary goal of the course. The AI Diploma especially is designed so the graduation project becomes a portfolio piece presentable for AI Engineering opportunities. It's not a 'class exercise' — it's a real product.

Support and Refunds

Yes. The full refund policy is at /refund-policy. In short: if you request to withdraw in the first week of the course, you get 75% back (25% deducted for sessions you attended). The free preview before enrollment reduces this likelihood.

Yes. 15 days of free post-course support after the last session for AI Kids, AI Adults, and each Python Kids level. The AI Diploma includes 30 days of support (longer because the content is more advanced). Support is over WhatsApp + recordings remain available for 30 days.

Yes. WhatsApp is open daily (+201118264266). You can send any question about the curriculum, the courses, or even book a free preview.

Reach us on WhatsApp anytime.

We reply to every pre-enrollment question, usually within an hour during work hours.