FAQ

Frequently Asked Questions

Everything you need to know about LUMINA AI Academy — courses, payment, certificates, and support.

About the Courses

Courses are taught by the LUMINA AI Academy team — practitioners who specialize in AI applications and actively work in the field (not theory-only teachers). All content is based on real practice and tracking the latest AI developments.

AI Kids isn't about turning your child into a programmer. The real goal is for them to understand how AI works so they can protect themselves and use it responsibly. This is a critical digital citizenship skill for any child in 2026 — not just future career prep.

The Professionals track starts from zero with no programming background: prompt engineering, practical tools, cloud and local AI agents (Hermes Desktop and Claude Desktop), then building a complete system with Vibe Coding and deploying it online. The Diploma is for developers and entrepreneurs who want to build AI products in code: LLM internals, APIs, RAG, coded agents, MCP, and launching a live product.

Yes. Every lecture is live and interactive, and every session is recorded and stays available for you to revisit at any time — so anything you miss can be caught up from the recording. There is also 15 days of post-course support where you can ask any question about the content.

Yes. Every track has a full curriculum page on the site with its modules, projects, and tools week by week, and you can ask the team on WhatsApp about any part of it before submitting a join request.

Both. Individuals have four tracks for kids and adults, while companies and institutions get training programs designed after assessing each company's needs — role-based tracks and an applied project inside the real work context. Both are delivered remotely, with live lectures that are recorded for review. Company details are on the “Corporate Training” page.

Enrollment & payment

Fill in the “Join request” form on the site or message us on WhatsApp. The academy team will contact you to confirm the track and schedule, then we create your platform account and email you your login details.

Fees and payment options are confirmed with the academy team when you get in touch, based on the track you choose. Contact us and we’ll send you all the details.

InstaPay, Vodafone Cash, Visa/Mastercard, and bank transfer. From outside Egypt: Visa/Mastercard or an international transfer — we send the details once your enrollment is confirmed.

Python for Kids runs on a monthly subscription across the year, and the other tracks have payment plans we explain when you contact us. Ask us about the option that suits you.

Certificates and Projects

The certificate is issued by LUMINA AI Academy — it's not a government accreditation, but proof that you completed the course and have a portfolio of projects. The portfolio you come out with (projects published on GitHub, a live AI app, etc.) is more important than the certificate itself.

Absolutely. The certificate is a formal PDF with your name + an online verification number. You can add it to LinkedIn certifications, your CV, or your portfolio.

Of course, and that's a primary goal of the course. The AI Diploma especially is designed so the graduation project becomes a portfolio piece presentable for AI Engineering opportunities. It's not a 'class exercise' — it's a real product.

Support and Refunds

Yes. The full refund policy is at /refund-policy. In short: if you request to withdraw in the first week of the course, you get your money back minus only the lectures you attended — one lecture, one lecture's value; two lectures, two (in an 8-lecture course that is usually 25%). No refunds after the first week.

Yes. 15 days of free post-course support after the last session for AI Kids, AI Adults, and each Python Kids level. The AI Diploma includes 30 days of support (longer because the content is more advanced). Support is over WhatsApp, and lecture recordings remain available to you for review.

Yes. WhatsApp is open daily (+201118264266). Send any question about the curriculum, the courses, or how the study format works, and the team answers personally.

Reach us on WhatsApp anytime.

We reply to every pre-enrollment question, usually within an hour during work hours.